Privacy policy

We appreciate your interest in our company. Data protection is of critical importance to us. Usually, it is possible to use our website without providing any personal data. However, we may need to process personal data if a data subject wishes to use the special services offered by our company through our website. We generally obtain the data subject’s consent if the processing of personal data is necessary and there is no legal basis for such processing.

Personal data, such as the data subject’s name, address, email address or telephone number, is always processed in accordance with the GDPR and in accordance with the country-specific data protection regulations that apply to us. The purpose of this privacy policy is to inform the public about the nature, extent and purpose of the personal data we collect, use and process. It also informs data subjects of their rights.

As the controller responsible for processing the data, we have implemented a number of technical and organisational measures to ensure that the personal data processed though this website is protected as seamlessly as possible. However, there are inherent security vulnerabilities in all Internet-based data transmissions, and absolute protection cannot be guaranteed. For this reason, any data subject is free to provide us with personal data by alternative means, such as by telephone.

 

1. Definitions

Our privacy policy is based on the terms used by the European body that issues directives and regulations when it issued the General Data Protection Regulation (GDPR). To ensure that our privacy policy is easy to read and understand for the general public as well as for our customers and business partners, we would like to explain the terms used in advance.

The following terms, among others, have been used in this privacy policy:

a) Personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter called “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

c) Processing

Processing is any operation or set of operations which is performed on personal data, whether or not by automated means, such as: collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of restricting its future processing.

e) Profiling

Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is stored separately and is subject to technical and organisational measures that ensure that the personal data cannot be attributed to an identified or identifiable natural person.

g) Controller or controller responsible for processing

The controller or controller responsible for processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for the appointment of the controller may be determined by Union or Member State law.

h) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient

The recipient is a natural or legal person, public authority, agency or another body, to which personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data within the scope of an investigation mandate in accordance with Union or Member State law shall not be regarded as recipients.

j) Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k) Consent

Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

2. Name and address of the controller responsible for processing

The controller within the meaning of the GDPR, other data protection laws applicable in the Member States of the European Union and other data protection provisions is:

 

Körber Verwaltung OG

Hafnergasse 5/1c

5700 Zell am See

Austria

 

Email: verwaltung@koerber.studio

 

3. Cookies

Our website uses cookies. Cookies are text files that are placed and stored on a computer system via an Internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID, a unique identifier assigned to a specific cookie. It consists of a string of characters that is used to assign websites and servers to the specific Internet browser in which the cookie was stored. As a result, the visited websites and servers can identify the individual browser of the data subject from among other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified via the unique cookie ID.

By setting cookies, we can offer the users of this website more user-friendly services, which would not be possible otherwise.

Cookies can be used to optimise the information and offers on our website for the benefit of the user. They enable us to recognise the users of our website. This makes it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his or her login detains each time he or she visits the website, as this is done automatically by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online shop uses a cookie to store the items that a customer has placed in the virtual shopping cart.

The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. In addition, cookies that have already been set can be deleted at any time via the Internet browser or through other software programmes. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, he/she may not be able to use all the functions of our website to their full extent.

4. Collection of general data and information

Our website collects a range of general data and information each time it is accessed by a data subject or an automated system. This general data and information are stored in the server log files. The data and information collected may include (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-pages on our website that are accessed via an accessing system, (5) the date and time of accessing the website, (6) the Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information used for security purposes in the event of attacks on our IT systems.

When using this general data and information, we do not draw any conclusions as to the identity of the data subject. This information is in fact needed to (1) deliver the contents of our website correctly, (2) optimise the contents of our website and its marketing, (3) ensure the long-term functionality of our IT systems and the technology of our website and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. We therefore analyse this anonymously collected data and information both for statistical purposes and to improve data protection and data security within our company in order to ensure an optimum level of protection for the personal data we process. The anonymous data of the server log files is stored separately from all personal data provided by a data subject.

 

5. Contact option via the website

Due to legal regulations, our website contains information, including an email address, that enables quick electronic contact with our company and direct communication with us. When a data subject contacts the controller responsible for processing by email or via a contact form, the personal data transmitted by the data subject is automatically stored. Such personal data transmitted voluntarily by a data subject to the controller responsible for processing is stored for the purposes of processing or contacting the data subject. This personal data is not passed on to third parties.

 

  1. Routine erasure and blocking of personal data

The controller responsible for processing processes and retains the personal data of a data subject only for the period necessary to achieve the purpose of storage or as required by the European body that issues directives and regulations or by other legislators in laws or regulations to which the controller responsible for processing is subject.

When the purpose of storage no longer applies or when the retention period prescribed by the European body that issues directives and regulations or by any other competent legislator expires, the personal data is routinely blocked or erased in accordance with the legal provisions.

 

Rights of the data subject

a) Right to confirmation (right of access)

Each data subject shall have the right granted by the European body that issues directives and regulations to obtain from the controller responsible for processing the confirmation as to whether or not personal data concerning him or her is being processed. If a data subject wishes to assert this right to confirmation, he or she may, at any time, contact any employee of the controller responsible for processing.

b) Right to information

Each data subject shall have the right granted by the European body that issues directives and regulations to obtain from the controller responsible for processing free information about the personal data stored about him or her at any time and a copy of this information. Furthermore, the European body that issues directives and regulations grants the data subject access to the following information:

  • the purposes of processing
  • the categories of personal data processed
  • the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organisations
  • where possible, the envisaged period for which the personal data will be stored, or, if this is not possible, the criteria used to determine that period
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
  • the existence of a right to lodge a complaint with a supervisory authority
  • where the personal data is not collected from the data subject, any available information as to its source
  • the existence of automated decision-making, including profiling, referred to in Art. 22 Para. 1 and Para. 4 GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject

Furthermore, the data subject shall have the right to obtain information as to whether personal data has been transferred to a third country or to an international organisation. Where this is the case, the data subject shall also have the right to obtain information about the appropriate safeguards relating to the transfer.

If a data subject wishes to assert this right of access, he or she may, at any time, contact any employee of the controller responsible for processing.

c) Right to rectification

Each data subject shall have the right granted by the European body that issues directives and regulations to demand the immediate rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to request the completion of incomplete personal data, including by means of providing a supplementary statement.

If a data subject wishes to assert this right to rectification, he or she may, at any time, contact any employee of the controller responsible for processing.

d) Right to erasure (right to be forgotten)

Each data subject shall have the right granted by the European body that issues directives and regulations to obtain from the controller the erasure of personal data concerning him or her without undue delay, where one of the following grounds applies, as long as the processing is not necessary:

  • The personal data was collected or otherwise processed for purposes for which it is no longer necessary.
  • The data subject withdraws consent on which the processing is based according to Art. 6 Para. 1 Point (a) GDPR or Art. 9 Para. 2 Point (a) GDPR, and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Art. 21 Para. 1 GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 Para. 2 GDPR.
  • The personal data was unlawfully processed.
  • The erasure of personal data is necessary for compliance with a legal obligation under a Union or Member State law to which the controller is subject.
  • The personal data was collected in relation to the offer of information society services referred to in Art. 8 Para. 1 GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by us, he or she may, at any time, contact any employee of the controller responsible for processing. Our employee shall arrange for the erasure request to be complied with immediately.

Where we have made the personal data public and where, as the controller, our company is obliged to erase the personal data in accordance with Art. 17 Para. 1 GDPR, we shall take appropriate measures, including technical measures, taking into account the available technology and the cost of implementation, to inform other data controllers who process the published personal data that the data subject has requested erasure by such controllers of any links to or copies or replications of this personal data, insofar as the processing is not required. Our employee shall take the necessary measures on a case-by-case basis.

e) Right to restriction of processing

Each data subject shall have the right granted by the European body that issues directives and regulations to obtain from the controller restriction of processing where one of the following applies:

 

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but it is required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to the processing pursuant to Art. 21 Para. 1 GDPR pending the verification of whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by us, he or she may, at any time, contact any employee of the controller responsible for processing. Our employee shall arrange the restriction of the processing.

f) Right to data portability

Each data subject shall have the right granted by the European body that issues directives and regulations to receive the personal data concerning him or her, which he or she had provided to a controller, in a structured, commonly used and machine-readable format. The data subject shall also have the right to transmit this data to another controller without hindrance from the controller to which the personal data had been provided, so long as the processing is based on consent pursuant to Art. 6 Para. 1 Point (a) GDPR or Art. 9 Para. 2 Point (a) GDPR or on a contract pursuant to Art. 6 Para. 1 Point (b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Art. 20 Para. 1 GDPR, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.

To assert the right to data portability, the data subject may contact one of our employees at any time.

g) Right to object

Each data subject shall have the right granted by the European body that issues directives and regulations to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her which is based on Art. 6 Para. 1 Point (e) or (f) GDPR. This shall also apply to profiling based on these provisions.

We shall no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights and freedoms of the data subject or if the processing is required for the establishment, exercise or defence of legal claims.

Where we process personal data for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data concerning him or her for such marketing. This shall also apply to profiling to the extent that it is related to such direct marketing. Where the data subject objects to processing for direct marketing purposes, we shall no longer process the personal data for these purposes.

In addition, the data subject shall have the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by us for scientific or historical research purposes, or for statistical purposes pursuant to Art. 89 Para. 1 GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

To exercise the right to object, the data subject may contact any of our employees directly. The data subject shall also be free, in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to exercise his or her right to object by automated means using technical specifications.

h) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European body that issues directives and regulations not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her. This shall not apply if the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.

If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) it is based on the data subject’s explicit consent, we shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the controller responsible for processing.

i) Right to withdraw consent under data protection law

Each data subject shall have the right granted by the European body that issues directives and regulations to withdraw consent to the processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the controller responsible for processing.

 

8. Legal basis of processing

Art. 6 I Point (a) GDPR serves as the legal basis for our company for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, with processing operations necessary for the supply of goods or the provision of any other consideration given or received, the processing is based on Art. 6 I Point (b) GDPR. The same applies to the processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6 I Point (c) GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor was injured on our premises and their name, age, health insurance details or other vital information needed to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I Point (d) GDPR. Finally, processing operations could be based on Art. 6 I Point (f) GDPR. This legal basis is used for processing operations which are not covered by any of the above legal bases if the processing is necessary to safeguard the legitimate interests of our company or of a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 Sentence 2 GDPR).

 

9. Legitimate interests of the controller or a third party in the processing

Where the processing of personal data is based on Article 6 I Point (f) GDPR, our legitimate interest is to carry out our business in favour of the well-being of all our employees and our shareholders.

 

10. Period for which the personal data is stored

The criterion used to determine the period of storage of personal data is the respective statutory retention period. After expiration of this period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of the contract or the initiation of a contract.

 

11. Legal or contractual provisions for the provision of personal data; requirement for contract conclusion; obligation of the data subject to provide personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g., tax regulations) or may also result from contractual regulations (e.g., information on the contractual partner). Sometimes, in order to enter into a contract with us, the data subject may be required to provide personal data which we may subsequently need to process. For example, the data subject is obliged to provide us with personal data when our company concludes a contract with him or her. Failure to provide the personal data may mean that the contract cannot be concluded with the data subject. Before personal data is provided by the data subject, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of not providing the personal data.

 

12. Existence of automated decision-making

As a responsible company, we do not use automated decision-making or profiling.

 

13. Google Maps

Our website uses Google Maps to display interactive maps and provide directions. This service is provided by Google Ireland Limited. Personal data may also be transmitted to the parent company Google LLC, USA. There is an adequacy decision for the transmission of data to the USA. Moreover, data transmission to the USA is permitted as the data recipient is also certified in accordance with the EU-USA Data Privacy Framework (DPF). When you access a web page on our website that contains Google Maps, your browser establishes a direct connection with Google’s servers. Google directly sends the map content to your browser, which integrates it into the website. We therefore have no control over the extent of data collected by Google in this way. To the best of our knowledge, it includes at least the following data:

  • Date and time of visiting the website in question,
  • Internet address or URL of the visited website,
  • IP address, (start) address entered during route planning.

We have no control over the further processing and use of this data by Google and therefore cannot be held responsible for this.

If you do not want Google to collect, process or use data concerning you through our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use the map display.

The purpose and extent of collection, further processing and use of the data by Google as well as your rights in this regard and setting options to protect your privacy can be found in Google’s privacy policy (https://policies.google.com/privacy?hl=en).

By using our website, you consent to the processing of data concerning you by Google Maps Route Planner in the manner and for the purposes set out above.

 

14. ChaletPlus

Our website uses the service of ChaletPlus to provide our services. ChaletPlus is a service provided by YTJ Vakantiewoningen B.V, Tielweg 10, 2803 PK Gouda (The Netherlands). We have concluded a contract with ChaletPlus for the processing of order data, which guarantees the same level of data protection on their website as on ours. The ChaletPlus privacy policy can be found at https://www.chaletsplus.com/en/information/privacy-statement.

In the course of this order data processing, we shall transfer the following data (if available to us) to ChaletPlus:

  • Name and address data
  • Telephone number
  • Billing address
  • Email address
  • Payment data
  • Gender
  • Date of birth

 

15. Borlabs Cookie

Our website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie consent.

Borlabs Cookie does not process any personal data.

The borlabs-cookie stores the consent you give when you visit a website. If you wish to revoke this consent, simply delete the cookie from your browser. The next time you revisit/reload the website, you will be asked for your cookie consent again.

 

16. Data protection regulations concerning the application and use of YouTube

The controller responsible for processing has integrated YouTube components on this website. YouTube is an online video portal that allows video publishers to post video clips for free and other users to view, rate and comment on them, also for free. YouTube allows the publication of all types of videos, so you can access full-length films and television programmes, music videos, trailers or user-generated videos via this online portal.

YouTube is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.

Whenever an individual page of this website operated by the controller responsible for processing and containing a YouTube component (YouTube video) is accessed, the Internet browser on the data subject’s IT system is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. More information about YouTube is available at https://about.youtube/. As part of this technical process, YouTube and Google receive information about which specific sub-page of our website the data subject is visiting.

If the data subject is logged into YouTube at the same time, YouTube recognises which specific sub-page of our website the data subject is visiting when a sub-page containing a YouTube video is accessed. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.

YouTube and Google will always receive information through the YouTube component that the data subject has visited our website if the data subject is also logged into YouTube when visiting our website; this happens regardless of whether the data subject clicks on a YouTube video or not. If the data subject does not want this information to be transmitted to YouTube and Google, he or she can prevent the transmission by logging out of his or her YouTube account before visiting our website.

The data protection regulations published by YouTube, available at https://policies.google.com/privacy?hl=en&gl=en, provide information about the collection, processing and use of personal data by YouTube and Google.

 

17. analysis tool Matomo

This website uses the open source web analytics service Matomo.

With the help of Matomo, we are able to collect and analyse data about the use of our website by website visitors. This enables us to find out, among other things, when which pages were accessed and from which region. We also record various log files (e.g. IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, etc.).

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Cookie-free analysis
We have configured Matomo so that Matomo does not store any cookies in your browser.

Hosting
We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.